Customer Care

From Connect Numbers

Dial - 198 (toll free) For Wireline Faults.
Dial - 1557 (toll free) For Internet/Technical Complaints.
Dial - 155223 (toll free) For VAS Deactivation.
Dial - 1920* For Product & Scheme/Billing
Email: customercare@infotelconnect.com
* Browsing Charges: 50p/ 3 minutes

From Non-Connect Numbers

Dial - 1725050505 For Wireline Faults/Product & Scheme/Billing.
Dial - 1725055355 For Internet/Technical Complaints.

Appellate Authority::
Name : Mr. Sachin Biala
Contact Number : 0172- 5013060
Email : appellate.authority@infotelconnect.com
FAX : 0172-5091920
Address: QUADRANT TELEVENTURES LTD
B-71, Phase-VII, Industrial Area
Mohali-160055